Gambling Managers

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

• Resolve customer complaints regarding problems, such as payout errors.
• Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
• Track supplies of money to tables and perform any required paperwork.
• Explain and interpret house rules, such as game rules or betting limits.
• Prepare work schedules and station arrangements and keep attendance records.
• Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.